Murmurtale Getting in touch
You can reach support two ways:
- From the app: open the Help menu and choose Contact Support.
- By email: support@murmurtale.com.
If you are in the private beta, your invitation channel is the fastest way to reach us and to get build-specific help.
Screenshot arrives with the release build
The Help menu listing Start Here, Troubleshooting, Contact Support, Privacy, and Diagnostics.
Sending diagnostics
To help us reproduce a problem, use Help → Copy Diagnostics. It copies a privacy-safe report — app and build, your OS and device class, and recent error codes — with no dictated text, audio, or personal content. Paste it into your message.
Screenshot arrives with the release build
A confirmation that privacy-safe diagnostics were copied, showing no private content is included.
Before you write
A quick look at Troubleshooting solves many issues in under a minute — especially permission prompts, wrong names, and no-speech messages. If it does not, send us the diagnostics and a line about what you expected versus what happened.